2nd.MD is the market leader in expert opinions, connecting members experiencing pain or disease with top national experts via video or phone within 3 days on average. These interactive, face-to-face consultations last for 30 minutes on average and provide members with confidence and peace of mind in their diagnosis and treatment plan. We provide virtual Expert Medical Consultations for all adult and pediatric specialty conditions – everything from autism to zika. Our specialist panel includes over 900 elite experts from the nation’s top facilities. Our expert selection criteria identify physicians who are leaders in research, who work or trained at leading institutions, and who know more about their niche area of specialty than anyone else. In fact, there hasn’t been a single medical issue yet where we couldn’t match a member with an authoritative specialist, even for extremely rare or diagnostic odyssey cases.
Our concierge approach to expert medical opinions and treatment decision support enables us to help 5-10 times more people than any other service in the market while providing a service people love, as evidenced by our Net Promoter Score of 90.
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