Benepass – Meet a Vendor

Presenters:

Megan Burns

Benefits Solutions Consultant

In today’s competitive job market, attracting and retaining top talent requires innovative approaches to employee benefits. In the evolving world of work, flexibility is the cornerstone of a thriving workforce. Recognizing this, Benepass was founded and operates with a mission to reimagine how companies take care of their people—because people are a company’s most valuable asset. It redefines how organizations support their teams with flexible, user-friendly solutions.

Last week, we welcomed Benepass to our first Meet a Vendor webinar for 2025, where Benefits Solutions Consultant, Megan Burns showcased with its cutting-edge platform how Benepass consolidates pre-tax and post-tax benefits into one seamless system, setting a new standard in employee benefits administration.

Why traditional benefits are no longer enough

For years, pre-tax benefits like FSAs, HSAs, and commuter benefits have been essential but outdated. Employees often face clunky systems, low awareness, and poor service, leading to dissatisfaction and underutilization. Employee benefits are crucial to workforce satisfaction and productivity, yet many companies struggle with outdated systems and manage multiple vendors and inefficient processes.

Here’s what employers and employees often encounter:

Clunky Systems: Platforms that are unintuitive and inefficient.
Vendor Overload: Managing multiple solutions creates complexity.
Low Awareness: Employees remain unaware of the full scope of their benefits.
Low Perceived Value: Generic, non-customizable options fail to resonate.
Poor Service: Complaints often end up in HR’s inbox, draining resources.

The Benepass Solution: One Card, Countless Benefits & Endless Possibilities

Benepass addresses these challenges with an innovative solution that simplifies and enhances the benefits experience. At its core is a highly configurable benefits card that integrates pre-tax accounts, employer-sponsored programs, and compliance tools.

Whether it’s healthcare, fitness, professional development, or even caregiving expenses, employees can manage their benefits seamlessly through a sleek, user-friendly web and mobile app. This all-in-one solution simplifies administration and enhances the employee experience.

Key Features Include:

Pre-Tax Accounts: FSA, HSA, commuter benefits, HRAs (Health Reimbursement Arrangements) and more.

Lifestyle Spending Accounts: Covering wellness, remote work expenses, and professional growth.

Comprehensive Compliance Tools: COBRA management, non-discrimination testing, Plan document creation (SPD) and more.

Global Reach: Supporting teams with localized currency options and global transactions.

By consolidating all these benefits into a single card, Benepass eliminates the need for multiple vendors, enhances usability, and maximizes value for employees and employers alike.

Differentiators that matter

What sets Benepass apart is its commitment to a superior user experience and technical excellence. Pre-tax benefits are essential but often antiquated. Benepass redefines the experience by emphasizing:

Data Integrity: Automated file feeds, customer-specific pipelines, and easy auditability ensure accurate and reliable administration.
Modern Product Experience: A single branded card supports web, app, and mobile use, providing a global, seamless experience for employees. Employees enjoy intuitive tools, and administrators gain real-time access to analytics and metrics.
Customizable Configurations: Employers can tailor benefit categories—such as wellness, family care, and professional development—while managing eligibility, contribution amounts, and expiration rules.
Exceptional Customer Service: Benepass provides dedicated support at every stage. While implementing, a streamlined 6–12 week onboarding process includes connecting systems, designing programs, and training administrators. Employees receive personalized support through webinars, emails, push notifications, and real-time access to spending details. A dedicated support team offers rapid response times, achieving 95% first-ticket resolution.

Benepass thrives on customization. Employers can design benefit programs tailored to their team’s needs, from wellness perks to work-from-home stipends. The platform supports diverse configurations, such as recurring monthly contributions or annual allowances for professional development.

Launching Benepass is a breeze, thanks to a dedicated onboarding manager and a structured timeline. With seamless integrations into HRIS, payroll, and benefits administration systems, most clients are up and running within 6–12 weeks.

The numbers speak volumes about the effectiveness of Benepass:

$300 million in lifetime volume
3 million transactions globally
98% auto-substantiation rate for FSAs
95% first-ticket resolution for support inquiries

A smarter card with every swipe

Benepass uses cutting-edge technology, including merchant category codes and item-level data, to ensure accurate decision-making. With one card for all benefits, employees enjoy a seamless experience, while employers benefit from a scalable, efficient service model.

For Employees: Benepass enhances the employee experience with a one-stop platform for managing all benefits. The card’s flexibility allows employees to use funds where they need them most, from professional development courses to wellness programs and childcare expenses.
For Employers: Benepass simplifies administration while offering advanced data analytics and insights. Employers can monitor benefit utilization, spending patterns, and overall ROI in real time.

Get in touch with Benepass today!

Benepass is leading the charge in transforming employee benefits for the modern workforce. By prioritizing flexibility, customization, and a tech-forward approach, Benepass empowers companies to meet the moment and to provide meaningful support to their teams, driving engagement, satisfaction, and retention, making life easier for employees and administrators alike. It’s time to reimagine your benefits strategy with Benepass.

For more information, contact:

Megan Burns – mburns@getbenepass.com

In case you missed it: Log in to access the full Meet A Vendor Presentation!

Not a subscriber? Request access.

Did you find this article interesting?

Don’t keep this knowledge to yourself – share it on your social media channels and spark engaging conversations!