Presenters:
Andrew Thetford
Regional Director of Strategic Alliances
Andrew Thetford
Strategic Alliances Representative
Mental health care in the workplace has long been a challenge, with issues of accessibility, quality, and stigma preventing employees from getting the support they need. However, companies like Lyra Health are revolutionizing the industry by offering personalized, data-driven mental health solutions that make care more effective, efficient, and accessible.
We welcomed Andrew Thetford, Regional Director of Strategic Alliances at Lyra Health, and JD Volz, Strategic Alliances Representative at Lyra Health, to hear about their approach to improving mental health, which boosts productivity and reduces costs. We discovered strategies for better mental health care at work and learned how to transform employee well-being, lower costs, and deliver actual results.
About Lyra Health
Lyra Health’s mission is powered by the belief that everyone deserves quick, easy access to high-quality mental healthcare. Over the past 10 years, Lyra’s model across the spectrum of mental health needs has reached a significant milestone, delivering 10 million sessions that positively impacted clinical results and delivered cost savings and ROI for employers.
With 2,200 customers and a 98% renewal rate, Lyra’s services currently cover over 20 million lives. Compared with traditional health plans, personalized care experience delivers faster, more effective, and more engaging results. By partnering with organizations across the globe, Lyra promotes mental well-being, breaking the stigma of seeking mental health support.
Comprehensive Care for Every Need
Lyra Health takes a holistic approach to mental health, so employees have access to the right level of care. Their services include at every stage:
- Preventive care through Lyra Essentials includes well-being resources and Care coaching includes top-matched qualified providers from Lyra’s exclusively owned network. Social care support powered by analytics to address broader well-being needs.
- Clinical therapy via Lyra Care Therapy, which follows evidence-based treatment methods. This stage involves medication management for those who require pharmaceutical support, as well as practice sessions that help clients and providers extend the effect of therapy to the space and time outside of 1:1 sessions in traditional care.
- Complex, high acuity care such as Lyra DBT for suicidality and Lyra Renew for substance use disorders.
Care options include In-person, virtual, and on-demand options that ensure care is available anytime, anywhere, with a dedicated Care Navigator available 24/7/365. Hence, employees are guided to the right level of care, reducing waiting time, with appointment availability guaranteed in 3 days or less, and increasing engagement.
Traditional health plans often have long wait times, high costs, and lower success rates. Lyra is changing that by offering:
- First appointment in as little as one day, compared to weeks-long waits with traditional providers.
- 9 out of 10 members are improving or recovering, versus only 4 out of 10 under standard health plans.
- More affordable care, with Lyra sessions costing significantly less than traditional therapy while delivering superior outcomes.
The result is a system that is 25% more efficient, highly engaging, and delivers the best clinical outcomes for employees. These elements enable Lyra to provide care with proven clinical effectiveness:
- 90% of users with moderate anxiety or depression improved or recovered.
- 73% of users with initial suicidal ideation reported none at follow-up.
Such outcomes are supported by rigorous scientific research across Lyra’s services, with nearly two million therapy sessions completed and multiple publications highlighting the program’s impact.
Real Stories, Real Impact
A major challenge in the healthcare industry is providing mental health support for those who care for others. At VCA Animal Hospitals, employees work unconventional hours, and traditional mental care is challenging to access. Lyra’s solution offered 24/7 access and integrated support, resulting in 9 out of 10 employees improving or recovering from mental health conditions.
For companies in industries like construction, where stress levels can be high and access to care is often limited, Lyra provides an invaluable solution. JE Dunn Construction partnered with Lyra to offer employees and their families a curated network of high-quality providers. The results? 8 in 10 employees improved or recovered from mental health conditions, compared to the national average of 4 in 10. The highlight of the importance of this partnership is that Lyra solved the cost, quality, and accessibility issues associated with mental health.
Traditional health plans often lead to high costs with lower effectiveness. Lyra, on the other hand, delivers better care at a lower cost:
- Lyra members require fewer sessions to achieve results, making care more efficient.
- The cost per session is lower, reducing overall expenses for both employees and employers.
- Members get better faster, improving productivity and overall workplace morale.
Get in touch with Lyra Health today!
It’s clear that investing in quality mental health care in the workplace is smart, and companies must rethink their approach to supporting employees. Lyra Health continues to set a high standard for mental health solutions with a proven track record of success, leading the way by offering faster, more effective, and more accessible care tailored to individual needs.
Discover how Lyra’s solutions can boost productivity, reduce turnover, create a healthier, more engaged workforce, and transform mental health care in your organization.
For more information, contact:
Andrew Thetford – athetford@lyrahealth.com
JD Volz – jvolz@lyrahealth.com
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