>>>MedBill Management is the trusted partner of small and mid-sized plans committed to eliminating ineligible dependents. Our unique “high touch” approach is a perfect fit for employers who are sensitive to employee relations. >>>We built our outstanding reputation on our high touch “Compliance with Compassion” approach. We don’t use robotic answering systems and automated, impersonal outgoing calls. Our customer service team takes the time to work with employees who have unusual circumstances to help them identify, and obtain, acceptable documentation. >>>Another key success factor is that we have the highest employee response rates in the industry - 99.3% across all clients. When a MedBill Management project ends there are very few non-respondents. Our near perfect response rate is the result of customized communications, unlimited outbound calls and extensive follow-up with employees to obtain the necessary dependent-related documentation. >>>Other audit firms routinely end projects with 5-20% non-respondents. This high level of non-response leads to disgruntled employees, when their dependents’ coverage is terminated, and it creates more work for HR/Benefits teams handling time-consuming appeals/reinstatements. >>>Family structures have become increasingly complicated due to divorces, stepchildren, guardianships, domestic partnerships, etc. Dependent Eligibility Verification is critical for managing compliance and controlling health plan costs.
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