Vida’s Whole Health program provides members with personalized care based on each member’s risk level for chronic conditions — like diabetes, hypertension, and hyperlipidemia. Members meet weekly with a coach, registered Dietitian, or certified diabetes educator to get around-the-clock support through 24/7 provider messaging, tools, and content. A pharmacist is introduced when medication is needed. Both coaches and app content use core behavior change principles alongside biometric tracking through connected devices (e.g. smart glucometers, wireless scales, blood pressure monitors, and activity trackers). Members see clinically significant outcomes faster than traditional solutions — those with diabetes see an average of 1.2 point A1C decrease in just 4 months, and over 75% of hypertensive members move to a lower stage in systolic blood pressure.