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Included Health

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Included Health Products (9)

   
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Benefits Navigation Platform

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Clinical Navigation / Care Coordination

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Patient Advocacy

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Primary Care – Virtual Care

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Second Opinion Services

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Clinical Care Management

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Complex or Rare Conditions

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Health Literacy

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Treatment Decision Support

Product Description

Through our Benefits Routing navigation service, which includes live and digital routing, we guide members to the service or benefit in their benefits ecosystem best-matched to their needs. We take all opportunities to engage with members to explain their health plan benefits, guide to improved care, and ensure initial financial... Show More

About this product

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Through our Benefits Routing navigation service, which includes live and digital routing, we guide members to the service or benefit in their benefits ecosystem best-matched to their needs. We take all opportunities to engage with members to explain their health plan benefits, guide to improved care, and ensure initial financial discussions are seamlessly routed to the appropriate clinical service. We build routing logic for each employer, with support from Included Health’s clinical team, to recommend the right benefit based on the member’s condition, insurance plan, geographic location, and more. Through our digital platform (mobile app or website), members can view a directory of all available benefits.

Members can also access benefits routing via our Care Team. We provide our Care Team with details on all member benefits, including those provided through your vendor partners, so they can educate members on all aspects of benefits, including plan eligibility, spending progress, and plan coverage support. This allows them to connect members with the appropriate benefit in your ecosystem at moments that matter.

Min. Group Size

1,000 eligible

Lives Serviced

4,000,000

Average Cost

Average Cost is Locked

78 RFI Questions RFI questions

RFI questions number is Locked

15 Specific Questions Specific Questions tooltip

Lock

Product Features

✓

Intuitive navigation

✓

Cost comparing tool

✓

Expert support - Pharmacy

✓

Expert support - Behavioral

✓

Expert support - Dental health

✓

Expert support - Billing

Show All Features

Product Features

×
✓

Intuitive navigation

✓

Cost comparing tool

✓

Expert support - Pharmacy

✓

Expert support - Behavioral

✓

Expert support - Dental health

✓

Expert support - Billing

✓

Health plan informational materials

✓

Scheduling assistance

✓

Billing disputes

✓

Coordination care team

✓

Engagement surveys

✓

Direct messaging

Not Provided.

Included Health Info

Founded:

2011

Funding Summary:

270M Angel Round

Location:

1 California Street, Suite 2300 San Francisco, CA 94111

Links:

Employees:

2000
Included Health is a new kind of healthcare company that delivers personalized all-in-one healthcare to millions of people nationwide. We provide healthcare access, answers, and advocacy through a modern experience designed to treat people better—mind, body, and wallet. It’s all... Show More

About this vendor

×
Included Health is a new kind of healthcare company that delivers personalized all-in-one healthcare to millions of people nationwide. We provide healthcare access, answers, and advocacy through a modern experience designed to treat people better—mind, body, and wallet. It’s all included: comprehensive virtual and in-person care, system-wide navigation and care coordination, and 24/7 support for every clinical and admin need. Our members see better doctors, experience better outcomes, and have more healthy days, all at lower cost.

In 2021, Grand Rounds Inc. (founded in 2011) and Doctor On Demand, Inc. (founded in 2013) merged, and in 2022 the combined company changed its name to Included Health, Inc., creating the first in-market integrated virtual care and navigation offering. We also acquired the leading company in healthcare navigation for LGBTQ+ and marginalized populations in 2021.

Included Health Alternatives

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