Medefy Health

Medefy is an employee benefits navigation app that connects members to real live Care Guides, in less than a minute – 24/7. Medefy’s Care Guides are pleasantly helpful people (not bots!) who are always available to answer benefit related questions, direct members to low-cost high-quality care, facilitate appointments, coordinate referrals, transfer records, review bills and more.

Additionally, Medefy is the front door to your members’ benefits plan because we centralize all employee benefits into our easy-to-navigate app, packed with resources like digital ID cards, live out-of-pocket spending levels, telemedicine, ancillary benefits, open enrollment materials and plan documents, etc. You name it, it can live in Medefy!

Not only that, we proactively drive members to utilize cost containment solutions within their plan with our robust marketing engine and intuitive Care Guide support. Medefy makes it easier for members to get answers, make decisions and get care, all while saving everybody time and money in the process.