The data is clear: the single most important factor in determining health outcomes and cost outcomes is which doctor the patient sees. And the data shows a huge variation in the performance of doctors.
Garner measures doctor performance better than ever before. We have claims data on 300 million patients and we use over 600 metrics. We put that doctor quality data into an easy-to-use member-facing tool where employees can get information not available anywhere else on which doctor is best for them. And we solve the issues of engagement by changing the incentives in the health plan. Specifically, we work with the employer to cover the out-of-pocket costs for employees who use our tools to find a top-performing doctor in their network. We see engagement rates that are about 45%, which is about 10X more than standard care navigation tools.
The overall impact of the program is richer benefits and better health outcomes for employees. And, employers typically get 10% lower health plan costs while keeping their existing network in place.
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