We all know the healthcare system and insurance are incredibly difficult to navigate. It’s hard to understand, time-consuming, and expensive. Plus, people don’t always get the care they need when they need it, or they have trouble getting and staying healthy. That’s where we come in.
We have a staff of highly trained clinical, benefits and other healthcare experts available 24/7 that educate, engage and advocate for individuals and their families. Our caring staff works one-on-one with each member to coordinate with health plans and providers, explain coverage, help with wellness and emotional issues, guide them to the right resources, and answer questions.
We further personalize the experience with cutting-edge, AI-driven data analytics and digital technology to tailor each experience to the member’s needs.
We take a population health approach that incorporates five main programs, which can all be integrated to support the whole person no matter their issue:
Health & Benefits Navigation
Clinical Care Management
Life & Emotional Health
Personal Well-Being
Health Screenings & Vaccinations
Plus, our programs are available in over 250 languages, and we’re HIPAA-compliant – we always protect people’s privacy.