Journey Proactive EAP is a leader in workplace mental health, transforming how organizations support their employees' well-being. Unlike traditional EAPs, Journey offers a proactive, inclusive, and personalized solution designed to engage every employee, every day. Our unique approach drives unparalleled engagement—30% on average, over 10 times the traditional EAP rate—fostering early intervention and better clinical outcomes.
Our comprehensive platform integrates seamlessly into employees’ workflows through mobile, web, email, calendar, Zoom, Slack, and Teams. Employees gain 24/7 access to master-level clinicians with at least five years of experience, with a three-day average wait to speak with a therapist—significantly faster than the national average. Tailored digital content addresses diverse needs, considering job type, race, gender, and life stage. With a global reach spanning 190 countries, Journey provides support in over 100 languages and features multicultural resources in 35 languages. Our diverse network includes 40% providers of color and 12% LGBTQ+ providers, setting a new standard in inclusion.
Trusted by industry leaders like Walgreens, Regeneron, and Georgetown University, Journey empowers employees and organizations to thrive by embedding mental health into daily routines. Journey is not just an EAP—it’s a comprehensive well-being partner that transforms workplace culture.